January 24, 2020

M3 Business Analyst

M3 Business Analyst

Experienced IT Business Analyst to take a lead role in the ongoing support of the business and associated core technologies at the manufacturing facility.

Working alongside site management and business teams, you will be self-motivated with excellent interpersonal and analytical skills to help drive efficiency and leverage value from new and existing business applications.

Key Areas of Responsibility:

  • Work alongside the business to embed new ways of working to support core IT business applications.
  • Ensure business stakeholders are kept informed of developments.
  • Develop user support material such as Standard Operating Procedures.
  • Design, update and execute reports including ad hoc requirements.
  • Support the business team in introducing new ways of working. Align business and technology processes.
  • Provide end user training on ERP system and associated processes.
  • Analyse existing business processes and recommend best practices.
  • Provide day to day support of core IT business systems.
  • Monitoring of ERP process flows to ensure the efficient use of the system in line with agreed procedures and the timely completion of transactions.
  • Investigation and analysis of system related issues alongside business key users.
  • Documenting and logging of support calls, escalation where necessary to global support teams.
  • Coordination between site and group wide functions to maintain best practices.
  • Participation in global ICT group forums.
  • Support ad hoc tasks and projects where necessary.

Key requirements

  • Knowledge and experience of supporting, developing and implementing ERP systems, particularly M3 13x.
  • Educated to a degree level preferable or proven / relevant IT experience required.
  • Analytical ability to comprehend and understand process issues. Ability to quickly draw conclusions and solve problems.
  • Familiarity with manufacturing system processes and associated technologies.
  • Experience of using formal methodologies for business analysis – wireframes, agile development.
  • Strong change management experience within a diverse, fast moving environment;
  • Track record of building successful relationships with business management through effective communication.


IT Works – Covid 19

Things seem very uncertain right now for individuals and businesses alike but the future is still ahead of us and the more prepared we are the better it is going to be. Whether you are one of our valued clients thinking about a planned project or one of our fantastic candidates looking for your next great role those processes don’t have to stop because of COVID-19.

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